Policies of Bella Olivia Rosettes & Headbands
Conditions of Use
We advise our customers never to leave a young child (especially under age three) unattended while using our products. Our products contain small parts that could potentially become a choking hazard. Bella Olivia products are for use at your own risk. By placing an order you agree that Bella Olivia accepts no liability for use, misuse or lack of supervision while using our products.
All pieces are created by hand (in a smoke-free home), therefore no two items are identical. That's the fun and beauty
of ordering from our shop! Please allow for slight variances from what is shown online due to dye variations from the
factory. Items can be extremely delicate and should be handled with care.
We value you and your privacy We collect customer information only to process your order and to enhance your shopping experience with us. Bella Olivia does not rent, sell or otherwise provide your information to third parties.
Ordering with your credit/debit card is extremely secure. We use paypal to accept visa, mastercard, discover and american express. This way your credit card information is never stored on our site. Paypal uses the most advanced
technology to insure that your information is kept secure. Please note that orders do not ship until payment is received and there is an approximate waiting period of four days on echecks through paypal.
Each rosette/flower barrette piece is custom hand made to your specifications once your order is placed. Orders are typically ready for shipment within 5-10 days, however your shipment may take longer during busy holiday seasons. If you need an order ASAP, please email me before placing an order at bellaoliviarosettes.com and I will do my best to accomodate you.
I work as quickly as I can to complete each order in a timely manner, meeting your satisfaction. I guarantee your patience will be worth it!
Shipping is avaliable internationally at a higher shipping rate. Please note that international buyers are responsible for any and all duties and customs charges that may be incurred.
Due to the custom nature of our items and for sanitary/health reasons barrettes can not be returned. However, if the error was made on my part during creation, I will exchange or replace the merchandise within seven (7) days of purchase. Bella Olivia does not offer refunds on any merchandise. If you have any questions please contact me before placing your order and I will help the best I can.